Based on Ivey's systematic method of interviewer, counselor, and therapist training, as well as Hearn's programmed learning application, ESSENTIAL INTERVIEWING makes the interview clear and specific for beginners, helping them to master the complexities of the process. By defining the core communication skills essential to any interview and vividly demonstrating how to use them effectively, the authors give students the tools they need to conduct successful interviews in a variety of situations. With an emphasis on the three major stages of interviewing: exploration, clarification and action, ESSENTIAL INTERVIEWING offers your students the same programmed-learning model of interviewing that has successfully trained countless members of the helping professions for nearly 30 years-updated with the latest research and methods to help them become effective professionals in today's diverse world.Important Notice:WILL COMBINE BOOKS TO SAVE POSTAGE - SOFT COVER-LARGE SIZE