WILL COMBINE BOOKS TO SAVE POSTAGE - SOFT COVER-SMALL SIZE
In the 1990s most businesses are moving towards reinventing themselves in teams. In this book Caroline Brem offers some guidance on how to make teams work. The secret is good communication: listening, speaking assertively, building empathy, building co-operation, resolving conflict. Using a structure which follows the life of a group, from birth to death, the book explains all the communication skills necessary to negotiate the tricky situations which inevitably arise in the brave new world of self-directed work teams.